Return And Replacement Terms

2 years Warranty Service is provided by NOAKPRO (Official Authorized Reseller) starting from the purchasing date. 

For normal used damaging, during the 2 years Warranty Period customer only require to pay the relevant shipping fee. 

NOAKPRO provide return and replacement services during the warranty period if NUO FLEXBELL was found damaged reasonably.

After the 2 years warranty period, relevant extra fee is required for replacement along with shipping fee. 

For Hong Kong and Macau areas, replacement item would be delivered within 14 days. Other areas please inquiry for customer services.

Warranty Service Items:

The damaged part of NÜO FLEXBELL is going to belong for NOAKPRO after replacement. Please noted no repair is provided by NOAKPRO.

Warranty Method

1. Contact customer by email or whatsapp


whatsapp: (+852) 5486 5530

2. Demonstrate the problem of the product existed in detail, providing word, photos and videos. The detailed demonstration would allow us to handle 

the problem effectively and quickly.

3. Demonstrate receipt or any record to show that product was purchased from NOAKPRO.

****NOAKPRO possess all rights to reject customers any return and replacement during the 2 years warranty period if the product was damaged 


For the above Return and Replacement Terms, NOAKPRO reserves the right for interpretation and amendment.